Jeanette joined Caytons in 2021 as a claims administrator after working as a retail Account Manager for 30 years managing a sales team. Jeanette’s main duties are supporting the claims team in the management of claims for and on behalf of the company’s clients. Her responsibilities include acknowledging and creating claims files, handling data entry, reviewing invoices and producing detailed claims summaries. Jeanette also manages incoming post and prepares monthly Bordereaux reports helping ensure accurate and timely reporting for clients.